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Outline


ZDSF

SalesForce Zendesk view
Description

ZDSF is an Aura application created to display cases in a more user friendly way.

SOQL and a controller are used for handling the data side of things, No data is pushed back to SalesForce so the queries only consist of selects and the controller only has getters.

There is room to improve on this with both functionality and UI.

Dependencies

ZDSF has the following dependencies that are required for it to work.

Name Platform Description
SOQL SalesForce SOQL is used for fetching users in specific pods and case information, Docs for SOQL can be found here
Roboto Google The Roboto font is used as SalesForces native fonts aren't the best, It's not strictly a dependency.
Font Awesome FontAwesome Font Awesome is used for icons on the page, It's added as a static resource within SalesForce.
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